Faqs

Customer Service or Billing Issues

The quickest way to resolve any billing issue is to contact SegPay's customer service department, before your bank or card company. We are available 24/7 to assist you. Self-Service Website https://cs.segpay.com Email help@segpay.com Chat https://chat.segpay.com Toll-Free Phone +1 866-450-4000 Direct Phone: +1 954-414-1610 Charges will appear on your credit card statement as Rascal Video-SEGPAY.COM*C1R For General Customer Service, Please email: customerservice@c1r.com

Where are all the videos?

As you may have noticed, we have updated our site, and the entire library of over 2000 videos have been added, and are currently in queue processing. There will be many new videos released each day.

I cannot login, can you help?

We have corrected the login issue. You can now log in using your previous USERNAME and Password. Please contact customerservice@c1r.com if you are still having issues.

Why do some videos not play?

We are aware of some videos that are not working. Please feel free to send any titles that you notice to customerservice@c1r.com We will reprocess them, and have them available as soon as possible.